Who We Are

Privacy Policy

Web site privacy policy:
http://www.sandiegozoo.org, http://www.conservationandscience.org, http://www.shopzoo.com

rev. July 19, 2004

The Zoological Society of San Diego (ZSSD), operators of www.sandiegozoo.org , www.conservationandscience.org , and www.shopzoo.com , recognizes the importance of protecting the privacy of the users of these Web sites. Except when express permission is specifically and knowingly provided by you, the Web site user, the ZSSD collects no personally identifying information about individuals. The name, address, and payment information (if applicable) that the user might provide when using these Web sites may be processed or disclosed by the ZSSD as permitted under the Web site’s Terms of Use, which the user agrees to upon utilizing the information and services of www.sandiegozoo.org and/or www.shopzoo.com , and/or www.conservationandscience.org . It is necessary to gather certain information from you in order to provide an efficient and pleasant shopping experience. By using a number of security technologies in our Web sites, we maintain as a priority the privacy of your information. We also adhere to strict policies preventing the unauthorized use of your personal information. Information collected is for internal use only; WE DO NOT SELL OR COLLECT PERSONAL INFORMATION FOR THE USE OF OTHER PARTIES. Finally, please note that this policy applies only to www.sandiegozoo.org , www.shopzoo.com , and www.conservationandscience.org ,and not to our sponsors’ or partners’ Web sites to which we link.

Information we collect from you is used to help us monitor site usage and traffic patterns of our customers to the extent that it serves our legitimate business purposes. The ZSSD will maintain appropriate safeguards to ensure the security, integrity, and privacy of the information. Statistical aggregate information, as well as personal information, is collected for internal and administrative purposes. Any public disclosure of aggregate information regarding site usage and traffic, which is necessary for business marketing purposes, is always devoid of any personally identifying information.

In addition to information you submit, we may also utilize cookies, which are small pieces of information sent to your Web browser by a Web site that you visit. Used as a method of tracking, the use of www.sandiegozoo.org , www.shopzoo.com , and www.conservationandscience.org , to provide a safe, secure, and convenient shopping experience, cookies also enable the ZSSD to relate a visitor’s use of ZSSD information to any information that the visitor may have specifically and knowingly provided to the ZSSD. Any such voluntarily provided information, if applicable, may be used by the ZSSD for editorial, marketing, or promotional purposes. Such identifying information, if applicable, will not be transferred to any other party unless otherwise stated at the time of collection.

The ZSSD is concerned about protecting children’s privacy. If you are 12 years of age or younger, we do not want your personal information. Please do not submit any personal information to us. There may be some areas within www.sandiegozoo.org , www.shopzoo.com , or www.conservationandscience.org , where people may post messages or provide feedback, but children are again discouraged from providing any personal information. If a visitor known to be a child (under the age of 13) sends an e-mail to the ZSSD, we will only use it to respond to the e-mail and not to create profiles or otherwise retain the information.

The Zoological Society of San Diego has incorporated the latest Internet technological standards into the design of the secure purchase areas of www.sandiegozoo.org , www.shopzoo.com , and www.conservationandscience.org . We also monitor network traffic to identify unauthorized attempts to access, upload, or change information on the Web site and across the network. Under no uncertain terms, any information you send us while within the secure shipping area is protected by 128-bit “Secure Socket Layer” SSL encryption, making your transaction safe and reliable. You can tell whether you are in our secure shopping area by viewing the lock or key at the bottom of your browser—an unlocked or broken key (depending on your browser) means you are in an unsecured area.

Shopping on the Internet is safe, and online credit card transactions are no more risky than other means of shopping. Our encryption methods make credit card fraud even more difficult than mail or phone orders, or even in-person purchases. If you experience fraudulent use of your credit card as a result of using our Web site, notify your credit card company per its rules and procedures. Most credit card companies will either cover the fraudulent purchases or hold you liable for no more than $50.

As a standard Internet practice, should your credit card company hold you liable for some portion of a fraudulent charge, www.sandiegozoo.org , www.shopzoo.com , or www.conservationandscience.org will reimburse you for the maximum liability of $50, provided the purchase was made through our secure server.

The ZSSD needs to know your name, e-mail address, shipping address, credit card number and expiration date in order to process and fulfill your order. We might also request additional information that you choose to submit about your interests or feedback about our site and products so that we can provide a better shopping experience for you. The name, address, and payment information that the user might provide when using www.sandiegozoo.org www.shopzoo.com , and www.conservationandscience.org may be processed or disclosed by the ZSSD as permitted under the Web site’s Terms of Use, of which the user agrees to upon utilizing the information and services of the Web sites.

By using www.sandiegozoo.org , www.shopzoo.com , or www.conservationandscience.org , you consent to this Privacy Policy and the Terms of Use. This privacy policy may be changed at any time. Please check this page periodically for any changes. Your continued use of www.sandiegozoo.org , www.shopzoo.com , or www.conservationandscience.org following the posting of any changes constitutes your acceptance of the changes.

If you have questions about our privacy policy, contact us using our online form.


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